Your Questions. Answered.

What are the
Frequently Asked Questions?

In this section, we have prepared a set of possible questions for patients and physicians to answer if needed. Please if you have any questions, problems or ambiguities in the software you may want to try to resolve it.

Does each section have a specific arrangement? For example, should clinical results be filled out first, then Clinical images filled out?

A purchase code is used by authors to verify you have purchased a licence for the item. The purchase code may be required to access an author’s support site (if support is offered) or to enable automatic updates.

Do all tests have to be answered in the clinical trials section?

No, you do not have to answer all the tests, but as a result of the tests that have been answered you will be given a complete end result if you answer all the tests.

Can the answer to shortened tests be replaced by thorough tests?

gated to provide support, however most do. You will know if an author provides support, simply by viewing the “Support” tab on the item page.

Can it take longer for the results to arrive?

As an Envato Market author you need to select the most appropriate payment method in order to receive your earnings.

Can it be corrected if the questions are answered incorrectly?

Yes, you can modify data and query results up to 12 hours later and send the final version to the server.

How should image files be sent?

Becoming an author on Envato Market carries certain legal implications. Everything you sell must be your own original content. If you use any assets that are owned by someone else, you must have a license that grants you permission to use and resell them.